Frequently Asked Questions

Do you ship Internationally?

No, we only offer delivery within the 48 contiguous United States.

How do I make changes to an order that has already been placed?

Please contact us as soon as possible so that we can try to make the change before your order ships.

Is it legal to ride an e-bike in my area?

Generally speaking, we strive to make all of our bikes safe and legal to ride on-road and off-road. While some companies offer bikes that are too fast or powerful to be safely or legally ridden on public streets and bike paths, we offer "Class 2" e-bikes, which should be legal throughout the United States.

That aside, please check your local and state laws, as the legal requirements and enforcement vary.

Please consider this refrence to get started with further research.

https://www.peopleforbikes.org/electric-bikes/state-laws

How do I contact you with other questions?

Please contact us through the contact page.